Frequently Asked Questions

We offer 24/7 emergency response. In most cases, we can be on-site within 1–2 hours in our service area. For urgent help, call 726-224-2000.

Our team can assist with moving, packing, and protecting your belongings as part of our contents services.

Most properties take 3 to 5 days to fully dry with professional equipment. We monitor moisture levels daily during the emergency mitigation process.

Fire and water restoration companies like ours reduce further damage, recover salvageable property, and restore buildings to their original or improved condition. We assess all damage, document everything for insurance, and offer full-service recovery—cleanup, deodorization, drying, and reconstruction. See more on our fire restoration services.

Fire restoration refers to the entire process of assessing fire, smoke, and water damage, securing the site, removing debris, cleaning affected items, and rebuilding damaged structures. Our team handles all steps and even works with your insurance.

Choose a fire restoration company based on experience, licensing, responsiveness, and equipment. We offer 24/7 availability, in-house construction services, and detailed documentation for insurance claims. You're welcome to contact us now for an inspection.

It's called fire restoration. It includes removing soot, smoke, water, or chemical damage and fully restoring the property structure and contents. Learn more about how we restore homes on our services page.

Costs vary based on damage severity and square footage. Most jobs are covered by insurance. We provide estimates and work directly with adjusters. Want to get started? Call us at 726-224-2000.

The work involves licensed technicians, detailed documentation, and high-end tools like dehumidifiers, air movers, air scrubbers, disinfection systems, and more. It’s not just cleanup—we restore your home better than before. We have an in-house construction team to handle everything to code.

Fire restoration can take a few weeks to several months depending on the extent of damage. We start with damage assessment and pack-out, followed by demolition, drying, content cleaning, reconstruction, and move-back of restored items. We’ll give you a clear timeline once we assess your property.

We follow this process:

1. Assessment and documentation
2. Pack-out of salvageable items
3. Demolition and drying
4. Content cleaning and deodorization
5. Reconstruction
6. Final cleaning and move-back

Every step is handled in-house for quality and speed.

Absolutely. Our team handles complete fire and water damage restoration, from cleanup to full reconstruction. Explore our restoration services.

Yes, our odor removal and content restoration teams specialize in cleaning textiles and belongings after fire and smoke events.

Yes, we provide fire and water restoration services for apartment buildings, multifamily properties, and housing complexes. We coordinate with management and tenants to ensure efficient recovery.

We do. We understand the urgency when rental income is on the line. Our 24/7 fire and water damage restoration team responds fast to protect your property and minimize downtime. Contact us at 726-224-2000.

Yes, we handle fire water damage restoration for warehouses, factories, and commercial facilities of all sizes.

Common signs include musty odors, discoloration on walls or ceilings, and allergic reactions. We can test and confirm it for you.

Some molds can be harmful, especially to people with allergies or respiratory issues. It’s best to remediate it professionally.

Yes, we work with third-party testing labs to ensure your space is mold-free before closing the job.

Yes. We secure broken windows, doors, and exposed structures after a storm to prevent further damage. Learn more about our storm damage services.

Windows are boarded up to protect your property from further damage after storms, fires, or vandalism. It keeps rain, wind, and trespassers out until permanent repairs are made.

An emergency board up is when professionals secure broken or missing doors, windows, or walls with plywood or other materials right after a disaster. It prevents weather, theft, or animals from entering until repairs start.

Boarding up windows creates a barrier against wind, rain, and debris. It also protects against trespassers and keeps the property safer until permanent restoration is complete.

Costs vary based on the number and size of windows and how urgent the situation is. Emergency board ups are often billed to insurance. We provide upfront estimates and can bill your carrier directly when coverage applies.

Yes. Boarding windows prevents further damage, protects your belongings, and often reduces your overall repair costs. Insurance companies also look favorably on homeowners who take quick action to secure their property.

We can coordinate with your roofer or handle roofing in-house if you don’t have someone already.

Our teams are equipped with generators and battery-powered tools to start mitigation even when the power is down.

Yes, we work with all major carriers and help document the loss for your claim. We can also meet with your adjuster on-site.

Typically, no. In many cases, we bill your insurance company directly once coverage is confirmed.

We’ll discuss any out-of-pocket items upfront and offer affordable payment options if needed.